Contacting the school

Tel: 01453 883273

Fax: 01453 884829

  • The website is the hub for all information. All news and events information can be found on the website but if you still need help please get in touch with us.
  • Please always look for your class teacher first regarding any concerns you may have.  If you would like any further information or to arrange a visit, please contact the School office

Get in touch

Phone & Email

Tel: 01453 883273

Fax: 01453 884829

School Secretary:
Direct email
Nursery:
Direct email

School Office Hours

M-F: 8am – 4:30pm
Weekends: Closed

Minchinhampton C of E Primary Academy and Nursery

School Road
Minchinhampton
Stroud
Gloucestershire
GL6 9BP

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Communication Guidance

Frequently Asked Questions

Where can i find copies of letters sent home?

You can view or download recent letters sent out from the school from our Recent School Letters Page

I have query about a school club or event. Who should i talk to?

The school office deals with club and event enquiries. Before contacting u please check the school calendar for event information

I have an issue I would like to discuss with the school?

Please always look for your class teacher first regarding any concerns you may have. 

 If you are not able to see the class teacher or would like discuss the issue further please contact the school office using the links on this page. 

How long will the school take to respond to a request or enquiry?

The school staff will aim to get back to parents within 24 hours of receiving a communication (even if just to confirm the communication has been received and/or is being dealt with) – or as soon as possible if the communication is more urgent. We would ask that parents can try to apply the same principle when replying to a request or concern from school.

I have an issue I would like to discuss with the school?

Please always look for your class teacher first regarding any concerns you may have. 

 If you are not able to see the class teacher or would like discuss the issue further please contact the school office using the links on this page

When are the school office telephones answered?

Phone calls to the school office will go to answer phone from 9.30 until 2.30 but the office will pick up immediately if it is clear from the message being left that it is a matter of urgency.

Messages will be worked through and action taken at regular intervals through the day

When leaving a message, please:

Press 1 to report a child absent
Press 2 to speak to the Finance Officer
Press 3 to speak to the School Nursery
Press 0 to speak to the School Office or for all other enquires.

We appreciate this system is not perfect for everyone but, in our experience, it has proved critical for the effective running of the school office. Please note the avenues above for accessing information about events and policies.

What you can expect when you need to communicate with the school in person?

Class teachers will be out on the playground at the beginning of the day from 8.40 and at the end of the day.

If you need to let teachers know anything about your child regarding the day ahead, please try to catch them before 8.45am when the bell is rung and the lines start going in. Teachers find it very helpful if you can also provide a note.

At the end of the day, unless they have clubs or meetings, teachers can be more available to meet parents. Please always let them know straight away if you know it is a conversation best had in private.

Clearly if the school day has started, feel free to pass on information or concerns to the office / pastoral team and they can relay the information onto the class teacher.

The School’s Relationships Charter covers this in more detail.

Can I email the school directly?

Please direct all email communication first and foremost to the school office admin@minchschool.net or you can use the online form. The office will then forward emails to the appropriate member of staff.

If you have a concern or an issue or something of a confidential nature to discuss, please look to send an email to the school office. You may, of course, prefer to put anything confidential in an attachment and ask for the email to be forwarded on to the relevant member of staff.

Can I message the school on social media such as Facebook?

The school has its own Facebook page and also operates a parent group on facebook.  

We primarily use social media to share school and pupil news, and to raise awareness of important messages. 

School Parents Group Facebook Page

Follow on Twitter

Minchinhampton Academy

Minchinhampton C of E Primary Academy and Nursery
School Road
Minchinhampton
Stroud
Gloucestershire
GL6 9BP

Tel: 01453 883273

Fax: 01453 884829

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